Office Hours

AVMC Office Hours

Appointments & Visits

The Alternative Vet (contact) receives telephone calls from 9:00 a.m. until 5:00 p.m. [17.00] on weekdays, except on Tuesdays, when it usually closes at 1:00 p.m. [13.00]. There is an answering set, giving details of emergency cover, outside these hours. This machine does not receive messages. The fax machine receives messages 24 hours per day, 365 days per year. It is usually also checked at weekends.

Appointments or visits can be arranged for homeopathy, acupuncture, chiropractic manipulation, natural feeding advice, nosode/vaccine discussions, herbal medicine etc.

Mr Day usually consults at the AVMC premises on Mondays and Thursdays. He usually visits farms and horses on Tuesdays, Wednesdays and Fridays. These day allocations will change from time to time, for reasons of congresses, meetings, logistics etc.

When making an appointment, be sure to transmit to the receptionist the degree of urgency of the case, since there can sometimes be a waiting list of up to a month. We do, however, try to keep a few slots for ‘emergencies’. If you wish to try to take advantage of a cancellation opportunity, please inform the receptionist of this requirement when making your appointment.

Although most of our work is by referral from other veterinary surgeons, we will make provisional appointments for callers. This is to avoid the loss of position in the waiting list, pending the necessary formal paperwork.

Despite our earnest efforts, you may have to wait for the telephone to be answered. Please be patient, when calling.

If our very experienced receptionist cannot handle your query, it will be passed on to someone who can.

The practice provides a relaxing, rural atmosphere, which animals rarely perceive as ‘veterinary’, with a permanent staff, who are able to offer support and helpful advice. We have an extensive pharmacy, including many thousand Homeopathic, Herbal, Bach, Schuessler, Essential Oil and Nutritional remedies, so that any required medication is almost always available at the time of the visit. Requests for repeat prescriptions are usually posted within 24 hours (one working day).

We travel widely, to see horses and farm animals and are willing to do house-calls for domestic pets. Nowhere in Britain is too far but the usual area of travel (green shaded in map) is in an area from The Wash to The Wirral, from Leicestershire and Lincolnshire to Dorset, East Devon and Kent and from Herefordshire and Shropshire to Norfolk and Essex. We are frequently asked to visit Worcs, Glos, Wilts, Oxon, Bucks, Herts, Beds, Berks, Surrey, Sussex, Hants, Dorset, Somerset, Avon, West Midlands, Warks, Northants, Leics, Cambs, Essex, Suffolk & Herefordshire and the general London area. Costs are shared fairly amongst those on a round, with no one paying for someone else's travel. We have attended patients in the Channel islands, France, Denmark and Sweden and have co-operated with veterinarians in Italy, Spain, Portugal, Canada and the USA.

 

Likely approximate costs of an appointment or visit can usually be provided by our staff, since fees are based upon an hourly rate and travelling costs on a mileage-related basis. Mileage charges are shared fairly among those on the round.

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We also have a Video Consultation Service, for those too distant to travel or to have a visit. Arrangements are made with the office.

We receive many emails seeking advice. We reserve the right to make a charge for time spent on these, depending upon the nature of the enquiry and the time taken. Discretion is exercised. Of course, enquiries about our services would not incur a charge.

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